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Tools and resources

Why start a business?

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Why start a business?

Bidding for beginners: How the tender process works

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Bidding for beginners: How the tender process works

What does a good tender response look like?

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What does a good tender response look like?

The bid writing process explained

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The bid writing process explained

What are the key differences between marketing, sales and customer experience?

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What are the key differences between marketing, sales and customer experience?

How to measure and monitor your marketing, sales and customer experience performance

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How to measure and monitor your marketing, sales and customer experience performance

Tips for producing and managing content for your online audience

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Tips for producing and managing content for your online audience

How to use design thinking to solve business challenges

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How to use design thinking to solve business challenges

PODCAST: Estelle Blanks on building innovation ecosystems

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PODCAST: Estelle Blanks on building innovation ecosystems

PODCAST: Hermina Ely, Sandi Rickerby and Sarah Cox on supporting older people at home, work and play

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PODCAST: Hermina Ely, Sandi Rickerby and Sarah Cox on supporting older people at home, work and play

PODCAST: Minister Ivan McKee on building Scotland’s trade ecosystem

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PODCAST: Minister Ivan McKee on building Scotland’s trade ecosystem

PODCAST: Elaine Morris on staying curious about customers

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PODCAST: Elaine Morris on staying curious about customers

How to create vision, mission and values statements that galvanise your team

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How to create vision, mission and values statements that galvanise your team

Supporting employees who are experiencing challenges with addiction and mental ill health

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Supporting employees who are experiencing challenges with addiction and mental ill health

WATCH: UMi Makes it Easy... to Embed Equality, Diversity and Inclusion in the Workplace

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WATCH: UMi Makes it Easy... to Embed Equality, Diversity and Inclusion in the Workplace

How to use Twitter threads for your business

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How to use Twitter threads for your business

How to avoid the pitfalls of being uninsured or underinsured

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How to avoid the pitfalls of being uninsured or underinsured

The employment checklist for new businesses

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The employment checklist for new businesses

What is greenwashing and how can it damage your reputation?

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What is greenwashing and how can it damage your reputation?

How to segment a market (and why it’s key to better marketing and sales)

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How to segment a market (and why it’s key to better marketing and sales)

How to create a marketing and sales plan that drives results

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How to create a marketing and sales plan that drives results

How to collect and use customer feedback to grow your business

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How to collect and use customer feedback to grow your business

How to decide which marketing tactics to use

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How to decide which marketing tactics to use

How much should I budget for marketing, sales and customer experience?

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How much should I budget for marketing, sales and customer experience?