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How to segment a market (and why it’s key to better marketing and sales)

Tools & Resources

Key learnings

  • Market segmentation divides a broad audience into smaller, more meaningful groups using characteristics like demographics, behaviours and values.
  • Targeting involves choosing which of those groups to focus your efforts on.
  • Positioning is about tailoring your offer so it resonates with the segment you've chosen.
  • Customer segmentation uses your existing data to uncover patterns and opportunities for deeper engagement.

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