PODCAST: Emma Jones on late payments and the role of the Small Business Commissioner
Tools & Resources
Emma Jones was appointed Small Business Commissioner in June 2025, after vast experience of starting and growing her own businesses. These ventures included Enterprise Nation, a business dedicated to supporting the flourishing number of start-ups and SMEs in the UK. Now, as the Small Business Commissioner, Emma is responsible for reviewing complaints by small businesses regarding late payments, as well as provide advice and support on issues relating to late payment and payment practices in the private sector.
In this episode, Emma shares:
- How she transitioned from running a business to being the Small Business Commissioner
- What the Fair Payment Code is and how to use it.
- How to protect your cashflow and get paid faster.
- What you can do NOW as a business struggling to get paid.
Next steps...
- Learn more about the Office of the Small Business Commissioner and how they can help you with late payments.
- Discover more ways to handle late payments, as well as other methods for reducing costs and improving cashflow in our handy guide.
- Listen to other UMicast episodes to hear from other amazing guests and learn more about business success.