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A practical business health check for SMEs

Tools & Resources

Key learnings

  • A business health check helps you step back from day-to-day operations and assess how well your business is performing across the areas that matter most. 
  • Reviewing your customers, people, finances, systems, technology, resilience and growth readiness can help you identify strengths, spot gaps and prioritise improvements.
  • The goal is to understand where you are today and focus on the actions that will make the biggest difference.
  • Regular reviews can help you make more confident decisions, build stronger foundations and prepare your business for future growth.

Running a business requires a balancing act of keeping an eye on the day-to-day operational activities, while also regularly taking the time to consider the bigger picture.

A business health check can help you understand your overall position, identify what's working well, spot risks, and decide where to focus your attention next.

Whether you're building strong foundations, preparing for growth or simply looking to work more effectively, this practical framework will help you review your business across seven key areas.

Score your business health

If it’s helpful to you, for each question in the seven sections below, give yourself:

3 points – We're doing this consistently well
2 points – We're making progress but there's room for improvement
1 point – This needs attention

Or simply reflect if you’re not up for scoring. 

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