Local and national support
Institute Of Sales Professionals (ISP)
The Institute of Sales Professionals (ISP) is a professional organisation dedicated to supporting and developing sales professionals.
Read MoreStart Up Essentials - Telford
Workshops covering key business areas for newly trading business owners.
Read MoreeCommerce Directive and selling online to customers in the EU
Department for Business and Trade (previously DIT) - Overseas Market Introduction Service (OMIS)
Find overseas customers and export opportunities.
Read MoreTools and resources
Increasing sales to existing customers
If you’re looking to increase sales in your business, then one of your first thoughts should be how to maximise sales to your existing customers. This is because it can be easier selling to people who’ve already bought products and services from you. Here, we talk about the simplest ways to increase sales from existing customers and explain the importance of Customer Lifetime Value (CLV).
How to build lasting customer relationships
Your essential guide to marketing, sales and customer experience
How to overcome customer objections to close more sales
Inspiration
Printworks to diversify customer offering
Printworks Manchester continues its strong performance in 2019 as DTZ Investors announce new lettings that diversify its offer and further cement its position as the destination for entertainment in Manchester.
Why a human is needed in customer service
PD Ports praised for exceptional customer care
How can digital marketing support customer experience?