Local and national support
The Alternative Dispute Resolution for Consumer Disputes Regulations 2015
The options for businesses, and the information requirements, for resolving disputes out of court.Trading for Good
Funded programmes for people who want to improve our world.Distance Sales Consumer Contracts Regulations
Government regulations that came into force in 2014 and apply to most businesses selling goods, services or digital content to a consumer.UK International Consumer Centre (UKICC)
Free advice and assistance with international disputes between consumers and traders.Tools and resources
Consumer Insight Programme: Use Consumer Insights to Improve Experience & Sales
Watch
From your company’s creation to scaling up, knowing who your customers are and what they want – then serving them well – can be the difference between failure and thriving. UMi Sat Nav subscribers can join Elaine Morris for this online programme to learn the tools and techniques that will accelerate your journey to superior customer satisfaction, helping you stand out from the crowd and realise your company’s full potential.
Is now a good time to start a business?
Read
What does a good tender response look like?
Read
Understanding your target audience with consumer polls
Read
Inspiration
Tech for good startups go head-to-head at Edinburgh's Startup Summit
Read
Three leading startups selected for the Startup Summit Competition final following semi-final at Johnston Carmichael on September 24th.
How to avoid losing good employees
Read
UMi adds Good Work Pledge to employer accolades
Read
Sustainable tech start-up offers sellers consumer reach for ethical products
Read
Events and webinars
Mythbusting when starting a business
Watch
WATCH: Looking after your mental health when seeking investment
Watch
WATCH: How do we encourage more entrepreneurship?
Watch
WATCH: How to use LinkedIn to grow your business and personal brand
Watch
