Business Support Service for England
Business Support Service for England
UMi Commercial Ltd manages the Business Support Service for England on behalf of DBT, The Department for Business and Trade.
The national Business Support Service is a key element of the Government's business support provision.
The Service is a multi-channel service and can be accessed by telephone, web-chat, e-mail and social media.
It is accessed via the https://www.gov.uk/business-support-service website, alongside a number of partner websites and Growth Hubs.
There is a two-tier service for all businesses and for people thinking of starting a business.
- Tier 1 handles basic queries and provides signposting, diagnostic support (to identify customer needs) and business improvement advice to pre-starts, start-ups, and existing businesses to help them start and grow.
- For individuals and businesses that require additional support the Service also offers a Tier 2 service - a call back phone appointment for you to have up to one hour of free 1-2-1 advice and to discuss your business needs in more detail.
The Service supports the business information on GOV.UK, assisting visitors to find and understand the information they need. This helps to provide consistency and a safety net for government support, ensuring there is 'no wrong door' to business support, with businesses being helped wherever they come into the system.
The service has developed over time to provide both national information, which all businesses require, plus advice and signposting to local sources of help including Growth Hubs, enterprise agencies and alternative sources of finance.
If you are based in England and have an inquiry about trading with the internal domestic markets of Scotland, Wales and Northern Ireland, you can contact UKInternalMarket@beis.gov.uk
The Service operates from Monday to Friday, 9am to 6pm. Here are the main ways for you to access the service:
Business Support Service (England)
Telephone: 0800 998 1098
E-mail: enquiries@businesssupportservice.co.uk
Gov.uk Website: https://www.gov.uk/business-support-service
Web Chat: https://secure.livechatinc.com/licence/10701242/v2/open_chat.cgi?groups=0